01Who We Are
0kebet operates the online gaming platform at https://0kebet.best, offering Filipino players access to card games including Tongits and Pusoy, poker, sports betting, volleyball betting, and related gaming services. Throughout this Privacy Policy, "0kebet," "we," "us," and "our" refer to the operator of the 0kebet platform.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, 0kebet acts as the personal information controller for data collected from players registered and operating on our platform. This means we determine the purposes and means by which your personal data is processed.
This Privacy Policy applies to all personal data collected through your use of the 0kebet website, its games, its payment systems, its customer support channels, and any promotional communications we send to you. It does not apply to third-party websites or services that may be referenced from our platform.
This Privacy Policy should be read alongside the 0kebet Terms and Conditions, which together govern your relationship with the platform. By registering an account, you confirm that you have read and understood both documents.
02Personal Data We Collect
0kebet collects personal data through several channels — directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party services used to verify your identity or process payments. Here is a breakdown of the categories of data we collect:
| Data Category | Specific Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID details | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Account Data | Username, password (hashed), account preferences | Registration form, account settings |
| Financial Data | GCash/Maya number, bank account details, transaction history | Payment processing, withdrawal requests |
| Technical Data | IP address, device type, browser, operating system, session tokens | Automatic — platform logs |
| Usage Data | Game history, bet amounts, login times, session duration | Automatic — platform activity logs |
| Communications Data | Support chat transcripts, email correspondence | Customer support interactions |
| Verification Data | Government ID scans, selfie images, proof of address | KYC / identity verification process |
We operate on a data minimization principle — we only collect information that is genuinely necessary for the stated purposes. We do not collect sensitive personal information such as biometric data, religious beliefs, or political views.
Never submit personal documents that aren't requested by the official 0kebet verification process. Our team will only request ID documents through your account's official verification section, not through chat or email unsolicited.
03Why We Collect Your Data
Every piece of data 0kebet collects serves a specific, legitimate purpose. We do not collect data speculatively or beyond what is needed. The primary purposes for which we process your personal information are:
- Account creation and management — your name, contact details, and credentials are needed to create and operate your 0kebet player account.
- Identity verification — to confirm your age (18+ requirement), prevent fraud, and comply with anti-money laundering obligations, we verify identity through document submission when required.
- Payment processing — financial data is required to process deposits from and withdrawals to your GCash, Maya, or bank account. 0kebet never stores full card numbers; payment gateway partners handle card transaction data under their own PCI-DSS compliance frameworks.
- Game operation — usage and game history data is necessary to run your gaming sessions, calculate results, resolve disputes, and maintain accurate account balances.
- Security and fraud prevention — technical data including IP addresses and device fingerprints help us detect unauthorized account access, bot activity, collusion, and other prohibited conduct.
- Responsible gaming compliance — game history and account activity data is used to monitor for patterns associated with problem gaming behavior, enabling us to offer support tools proactively.
- Customer support — communications data is retained to provide continuity of support and to review and resolve disputes involving past interactions.
- Legal and regulatory compliance — certain data is retained to meet obligations under Philippine law, including the Anti-Money Laundering Act and the Data Privacy Act.
- Marketing communications — where you have opted in, we use your contact details to send promotional offers, bonus notifications, and platform updates from 0kebet. You can opt out at any time.
04Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), 0kebet processes your personal data on the following legal bases:
- Contractual necessity — processing required to perform our obligations under the account agreement with you, including operating your account, running games, and processing payments.
- Legitimate interests — processing required for 0kebet's legitimate business interests, including fraud prevention, security monitoring, and platform improvement — where these interests do not override your rights.
- Legal obligation — processing required to comply with applicable Philippine laws, including anti-money laundering requirements and regulatory obligations.
- Consent — for marketing communications and certain optional data uses, where your opt-in consent has been obtained and can be withdrawn at any time.
You can withdraw consent for marketing communications at any time by updating your notification preferences in your 0kebet account settings or by contacting support@0kebet.best. Withdrawal of marketing consent does not affect processing based on other legal bases.
05Sharing Your Personal Data
0kebet does not sell your personal data to third parties. We do not share your information with advertisers or data brokers for their own marketing purposes. Your data is only shared with the following categories of recipients, and only to the extent necessary for the stated purpose:
- Payment processors — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard processing partners receive the transaction and payment method data required to process your deposits and withdrawals. These partners operate under their own privacy policies and security standards.
- Identity verification providers — third-party KYC verification services may process your identity documents to assist with age verification and anti-fraud checks. These providers are contractually required to handle your data under confidentiality obligations.
- Cloud infrastructure providers — 0kebet uses cloud hosting and storage services to operate the platform. Data stored in these systems is subject to contractual data processing agreements that bind those providers to appropriate security standards.
- Regulatory and law enforcement authorities — where required by applicable Philippine law — including obligations under the Anti-Money Laundering Act — 0kebet may be required to disclose certain player data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities. We will only make such disclosures in compliance with our legal obligations.
- Professional advisers — lawyers, auditors, and accountants who are subject to professional confidentiality obligations, where access is required for specific professional services.
Any third-party service provider that processes personal data on behalf of 0kebet does so only under a binding data processing agreement that requires them to process data only as instructed by 0kebet, maintain appropriate security measures, and not use your data for their own purposes.
06Cookies & Tracking Technologies
0kebet uses cookies and similar tracking technologies on our platform. A cookie is a small data file placed on your device when you visit a website. We use cookies for the following purposes:
- Essential cookies — required for the platform to function, including maintaining your login session, storing your game preferences, and enabling security features. These cannot be disabled without affecting platform functionality.
- Analytics cookies — help us understand how players use the platform, which pages are most visited, and where technical issues occur. This data is aggregated and not linked to individual identities for analytics purposes.
- Functional cookies — remember your preferences such as language settings, last visited game section, and notification preferences.
- Security cookies — used by our fraud detection and bot-prevention systems to identify unusual access patterns and protect your account.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 0kebet platform — in particular, essential cookies cannot be disabled without impacting your ability to log in and play. 0kebet does not use third-party advertising cookies or behavioral tracking cookies for advertising purposes.
07Data Retention
0kebet retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
- Active account data — retained for the duration of your active account relationship with 0kebet, plus a minimum of 5 years after account closure as required by Philippine anti-money laundering regulations.
- Financial transaction records — retained for a minimum of 5 years in compliance with the Anti-Money Laundering Act and Bangko Sentral ng Pilipinas (BSP) record-keeping requirements.
- KYC and identity documents — retained for the duration of your account relationship and for 5 years after closure.
- Customer support communications — retained for 3 years after the last interaction for dispute resolution purposes.
- Game history and activity logs — retained for 3 years for dispute resolution, responsible gaming monitoring, and fraud detection purposes.
- Marketing preference data — retained until you opt out or request deletion, whichever comes first.
At the end of applicable retention periods, personal data is securely deleted or anonymized. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and business intelligence purposes.
08How We Protect Your Data
0kebet takes data security seriously and implements technical and organizational measures proportionate to the risk associated with the data we process. Our security practices include:
- SSL/TLS encryption — all data transmitted between your device and the 0kebet platform is encrypted using industry-standard TLS protocols. Look for the padlock symbol in your browser's address bar.
- Password hashing — your account password is never stored in plain text. We use one-way cryptographic hashing so that even 0kebet staff cannot read your password.
- Access controls — internal access to player data is restricted on a need-to-know basis. Staff who do not need access to personal data to perform their role do not have it.
- Two-factor authentication — 0kebet supports two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable this feature to protect their account from unauthorized access.
- Regular security assessments — our platform undergoes regular security reviews and vulnerability assessments to identify and address potential weaknesses.
- Data breach response — in the event of a data breach that poses a risk to your rights and freedoms, 0kebet will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with RA 10173.
No internet platform can guarantee 100% security against all possible threats. While 0kebet takes all reasonable precautions, you are also responsible for keeping your login credentials private and not accessing your account from unsecured public networks.
09Your Data Rights Under Philippine Law
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 0kebet. You can exercise any of these rights by contacting us at support@0kebet.best:
Right to Access
Request a copy of the personal data 0kebet holds about you, including the categories of data, purposes of processing, and retention periods.
Right to Correction
Request correction of inaccurate or incomplete personal data held about you. Some corrections may require supporting documentation.
Right to Erasure
Request deletion of your personal data where processing is no longer necessary, consent has been withdrawn, or processing is unlawful — subject to legal retention obligations.
Right to Object
Object to processing of your personal data for direct marketing or for purposes based on legitimate interests, where your rights override those interests.
Right to Data Portability
Request a machine-readable copy of personal data you have provided to 0kebet, where technically feasible and where processing is based on your consent or a contract.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe 0kebet has violated your rights under the Data Privacy Act. Contact details for the NPC are available on their official government website.
We aim to respond to all data rights requests within 15 business days. For complex requests — such as large-volume data access requests or erasure requests that require legal review — we may take up to 30 business days and will communicate any extension to you. Identity verification may be required before processing certain requests to ensure we are disclosing or modifying data for the correct individual.
10Marketing Communications
With your consent, 0kebet may send you promotional communications including bonus offers, tournament announcements, game updates, and promotional events via email, SMS, or in-app notification. You will be asked for this consent during registration and can change your preferences at any time through your account settings.
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email from 0kebet
- Updating your notification preferences in your 0kebet account settings
- Contacting our support team at support@0kebet.best with a request to be removed from marketing lists
Please allow up to 5 business days for opt-out requests to take effect across all communication channels. Opting out of marketing does not affect your receipt of transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are part of your account service and cannot be opted out of while your account remains active.
0kebet will never share your contact information with third-party businesses for their own marketing purposes. The only marketing communications you receive from us will come from 0kebet directly.
11Children's Privacy
0kebet is strictly an 18+ platform. We do not knowingly collect or process personal data from individuals under the age of 18. Our registration process includes a date of birth field, and we conduct age verification checks as part of our standard KYC process.
If 0kebet discovers that a registered account belongs to a person under 18, the account will be immediately and permanently closed. Any funds in the account will be handled in accordance with our account closure policy and applicable regulations. The personal data associated with the underage account will be deleted promptly, subject to any legal obligations that require short-term retention for regulatory reporting purposes.
If you are a parent or guardian and believe that a person under 18 has registered an account with 0kebet using your payment method or contact details, please contact support@0kebet.best immediately. We take these reports seriously and will investigate and act promptly.
12Changes to This Privacy Policy
0kebet reviews and updates this Privacy Policy periodically to reflect changes in our practices, technology, regulatory requirements, and business operations. When material changes are made to this policy, we will:
- Notify registered players via their registered email address
- Display a prominent notice on the 0kebet platform for at least 14 days before the updated policy takes effect
- Update the "Last updated" date at the top of this page
For minor changes that do not materially affect your rights or how your data is used, we may update this policy without advance notice and the updated version will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how 0kebet protects your privacy.
Your continued use of the 0kebet platform after a revised Privacy Policy takes effect constitutes your acknowledgment of the updated policy. If you do not agree with any change, you have the right to close your account as described in the Terms and Conditions.
13Contact Us & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or how 0kebet handles your personal data, please contact our privacy team using the details below:
- Email: support@0kebet.best
- Response time: Within 5 business days for privacy inquiries; within 15 business days for formal data rights requests
- Live Chat: Available from your 0kebet account after login for general privacy questions
When submitting a data rights request, please include your registered email address, your account username, a clear description of your request, and (for access or deletion requests) a copy of a valid Philippine government ID to confirm your identity. This verification step is necessary to protect you — it ensures we only release or modify data for the account's actual owner.
If you are not satisfied with 0kebet's response to a privacy concern or believe your rights under the Data Privacy Act have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
This Privacy Policy was last reviewed and updated in January 2025. It is effective for all 0kebet players and supersedes all previous versions. Thank you for trusting 0kebet with your personal information — we are committed to handling it with care and transparency.